{"id":7093,"date":"2021-04-07T18:25:08","date_gmt":"2021-04-07T18:25:08","guid":{"rendered":"https:\/\/softgamepc.com\/?page_id=7093"},"modified":"2021-04-07T19:27:21","modified_gmt":"2021-04-07T19:27:21","slug":"softgamepc-return-and-shipping-policy","status":"publish","type":"page","link":"https:\/\/www.softgamepc.com\/en\/softgamepc-return-and-shipping-policy\/","title":{"rendered":"Return and Shipping Policy"},"content":{"rendered":"
Shipping Policy<\/h2>
Delivery for Digital Product and Digital Keys<\/strong><\/p>
Product keys are emailed out within 1 ~ 12 or 24 hours depending on the desired product, of purchase if ordered between 8:00 am – 9:59 pm Eastern Time, 7 Days a week, 365 days a year.<\/p>
Please give up to 48 Hours if you have not received your email with the product code and instructions.<\/p>
If 24 Hours have passed since the time of purchase, and you have not received your product keys, please email us at support@softgamepc.com with your name or order number, and we will reply right away to your email and we gonna give you the status for your order.<\/p>
Shipping costs <\/strong>All shipments are digital and send by e-mail, you do not pay any additional costs for the product.<\/p>
<\/td><\/tr><\/tbody><\/table><\/figure>
Return and Refund Policy<\/h2>
Return and Refund Policy for Digital Products Our policy for digital goods are simple.<\/p>
Guaranteed to work or 100% replacement or refund for Digital Software Goods dispatched within the 30 day warranty period with supporting evidence such as a unaltered screenshot or having our specialist remote desktop to verify a claim to combat fraud.<\/p>
If there is any problem with Microsoft products, it will require supporting evidence with a Microsoft error code accompanied by screenshots that are not modified for this problem.<\/p>
Digital Game sales are final once the download link and codes are sent out. or contact us for any questions.<\/p>
We guarantee if we cannot setup and activate for you through TeamViewer remote desktop support, we will refund or replace the product key with no questions asked as long as you meet the publisher required minimum requirements.<\/p>
TeamViewer: Provide the ID and password for our specialist to connect to you.<\/p>
Please let us know when is a good time for assistance so we can coordinate a time convenient for you and our specialist.<\/p>","protected":false},"excerpt":{"rendered":"
Shipping Policy Delivery for Digital Product and Digital Keys Product keys are emailed out within 1 ~ 12 or 24 hours depending on the desired product, of purchase if ordered between 8:00 am – 9:59 pm Eastern Time, 7 Days a week, 365 days a year. Please give up to 48 Hours if you have …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-7093","page","type-page","status-publish","hentry"],"yoast_head":"\n
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